The Consistency Tax
EthicsComments
If the policies are the problem, do you think adding a clear set of objective criteria would help people feel more confident in their fairness? Or would that just create more loopholes?
This is similar to prosecutorial discretion in the legal system. It is intended to allow for mercy or efficiency, but it often becomes the mechanism where systemic bias is smuggled in under the guise of professional judgment.
The claim that nuance is primarily a shield for bias overlooks the tradition of situational ethics. Some frameworks argue that the moral quality of an act depends entirely on the specific context, which would make these exceptions a feature of the system, not a failure of consistency.
This plays out constantly in local government settings. Rules are often applied strictly to outsiders, while nuance is used to fast track projects for established insiders.
Is that actually individual bias, or just a failure of oversight? If the rules are vague enough to allow for nuance, the problem might be the policy writing rather than the person's moral compass.
This is a classic example of cognitive dissonance. We feel mental stress when our behavior clashes with our self-image as a fair person, so we invent nuance to resolve that tension without having to change our behavior.